LetsVPN: Privacy Policy

Safeguarding your privacy is why LetsVPN exists. Nothing about your connection is collected or logged: no traffic data, no browsing behaviour, no email address, no phone number, no personal user information.

Our position

LetsVPN exists to protect your online privacy and security. We never record what you browse, and we never gather information that identifies you.

In normal operation your device may generate a small amount of data tied to the running service. It never leaves your device by itself; we access or record it only when you choose to send it, for instance when you reach support about a problem, and then it serves technical assistance alone.

What may be shared with us

The following data can be produced locally while you use the app, and reaches us only once you have agreed:

1. Device ID: a unique identifier derived from your device while the LetsVPN is connected, used to read service status, handle subscription details and keep connections stable;
2. Purchase information: an in-app subscription generates a receipt used to restore purchases, verify orders and support you;
3. Support interactions: the words, screenshots and logs you share while talking to support, used to diagnose the issue and reply;
4. Interaction records: cold starts, taps and page views create local traces that you can upload only if you need to;
5. Crash reports, performance and diagnostic logs: generated on the device when the app crashes or behaves oddly, and read only when you contact support and choose to send them.

Data use and consent

We never sell data and never share it with third parties, whatever the commercial reason. Everything collected is used to improve the LetsVPN service and how it feels to use.

By using LetsVPN you confirm that you read and accept this policy, and that we may receive and work with the service data described above.

Turning off browser tracking

Some ad platforms track your browser activity to personalise ads or to measure campaigns, using third-party cookies or cross-site tracking technology. Your browser privacy settings can reduce that: switch off third-party cookies, enable Do Not Track, clear ad identifiers and block cross-site tracking.

Talking to us

If anything in this policy or in the way we handle your information is unclear, email us and ask.

Questions? Reach us at letsvpn@rbox.me.